Contact
Contact SleepLabix
We read everything that arrives here. SleepLabix is a small project, so a message that says which tool you were using and what you expected gets a useful answer fastest.
SleepLabix is a sleep-cycle calculator, so the messages that reach us tend to be about picking a bedtime for a fixed alarm or about a figure that did not look right. Both are worth sending.
Reaching us by email
You can reach us directly at support@sleeplabix.com. We aim to reply within one to two business days.
What to tell us
- A link to the page, or the name of the calculator you used.
- A rough version of the time you want to wake or sleep — we only need enough of it to redo the sum.
- The output you received against the output you expected.
- Device and browser, for anything that looked wrong on screen.
If your question is about picking a bedtime for a fixed alarm, say so in the first line — it helps us find the right answer for SleepLabix faster.
When a number looks off
For a health and body-composition tool, accuracy is the whole point. Because the SleepLabix tool works the way described on its own page — it counts backwards or forwards from the wake or sleep time you choose in ninety-minute cycles and adds the time you usually take to fall asleep, so the suggested moment sits between cycles rather than inside one — a wrong answer almost always traces back to one assumption, an input that does not fit the model, or a rounding edge case. If you think you have found one, tell us the value you expected and which tool you used, and we will check it against the method.
What happens to your message
A message you send is kept only long enough to deal with it, and it is never sold or handed to another company. The privacy policy sets out the details.